Privacy Policy — How b786 Protects Your Personal Data

1. Introduction & Scope

1.1 This Policy applies to all personal data collected by b786 in connection with the operation of the b786 platform, including the sports betting, live casino, slot games, promotional, and customer support services offered at b786.app.

1.2 This Policy applies to all registered b786 players, prospective players who browse the b786 platform without registering, and any individual who contacts b786 customer support via live chat, email, or messaging services.

1.3 This Policy should be read alongside the b786 Terms & Conditions, which govern the overall relationship between b786 and its players. In the event of any conflict between this Policy and the Terms & Conditions regarding data matters, this Policy shall take precedence.

1.4 b786 is committed to handling all personal data with care, discretion, and in accordance with applicable data protection principles under its international gaming licence obligations.

2. Data We Collect

2.1 Data You Provide Directly

When you register a b786 account, complete KYC verification, make a deposit, or contact b786 support, you provide us with personal data including but not limited to:

• Identity data: Full legal name, date of birth, Pakistani CNIC number, scanned copies of identity documents;
• Contact data: Email address, mobile phone number, city of residence (e.g., Karachi, Lahore, Islamabad);
• Account data: Username, encrypted password, security questions and answers, account preferences;
• Financial data: JazzCash or EasyPaisa wallet numbers, HBL/UBL/Meezan Bank account details provided for deposit and withdrawal purposes, transaction history in PKR;
• Communication data: Records of live chat conversations, support emails, and Messenger or Viber interactions with the b786 support team.

2.2 Data Collected Automatically

When you access and use the b786 platform, certain data is collected automatically by our systems, including:

• Technical data: IP address, browser type and version, operating system, device type, screen resolution;
• Usage data: Pages visited, games played, bets placed, session duration, click-through patterns, and navigation paths within the b786 platform;
• Transaction data: Deposit amounts, withdrawal requests, bonus redemptions, bet history, and game outcomes;
• Cookie data: Session identifiers, preference cookies, and analytics data as described in Section 7 of this Policy.

2.3 Data From Third Parties

b786 may receive personal data about you from third-party sources in limited circumstances, including:

• Payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) confirming transaction status and verifying payment method ownership;
• Fraud prevention and identity verification services that cross-reference your provided identity data against independent databases;
• Our licensing authority, where required for compliance screening purposes.

3. How We Use Your Data

b786 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, account data
KYC identity and age verification (21+)	Identity data, CNIC documents
Processing PKR deposits and withdrawals	Financial data, transaction data
Fraud prevention and AML compliance	Identity, financial, technical, usage data
Customer support and complaint resolution	Contact, communication, account data
Platform personalisation and game recommendations	Usage data, game history
Sending promotional communications (opt-in only)	Contact data, account preferences
Responsible gaming monitoring and interventions	Usage data, transaction data, communication data
Platform analytics and service improvement	Technical data, usage data, cookie data
Legal and regulatory compliance reporting	Identity, financial, transaction data

4. Legal Basis for Processing

4.1 b786 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and b786 — including account management, payment processing, and bet settlement — is carried out on the basis that it is necessary for the performance of that contract.
• Legal obligation: Certain processing activities — including KYC verification, AML monitoring, and regulatory reporting — are carried out because b786 is legally obliged to do so under its international gaming licence conditions.
• Legitimate interests: b786 processes certain data — including usage analytics, fraud detection signals, and responsible gaming monitoring — on the basis of its legitimate interests in operating a safe, fair, and commercially viable platform, provided those interests are not overridden by your rights and freedoms.
• Consent: Where b786 relies on your consent as a legal basis — for example, in respect of optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing & Disclosure

5.1 b786 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.

5.2 b786 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive transaction data and payment method identifiers necessary to process your deposits and withdrawals in PKR;
• Identity and KYC verification services: Third-party KYC providers that assist in verifying your identity documents and confirming your age (21+) requirement;
• Fraud prevention and AML services: Specialist providers that help b786 detect suspicious activity, prevent money laundering, and protect the platform from misuse;
• Licensing authority: b786's international gaming licence authority may require access to player data as part of its regulatory oversight functions;
• IT and cloud infrastructure providers: Technology partners who host and maintain b786's platform infrastructure, subject to strict data processing agreements;
• Law enforcement and regulatory authorities: Where b786 is required by law, court order, or regulatory direction to disclose personal data.

5.3 All third-party data processors engaged by b786 are required to process personal data only in accordance with b786's documented instructions and to maintain appropriate technical and organisational security measures.

6. Payment Data & PKR Transactions

6.1 b786 handles all financial transactions in Pakistani Rupees (PKR) via approved payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT. Financial data — including wallet numbers and bank account details — is treated as sensitive personal data and is subject to the highest level of security controls applied by b786.

6.2 b786 does not store full payment card numbers or complete bank account credentials on its own servers. Payment data is tokenised and processed through our payment service partners' secure environments.

6.3 All deposit and withdrawal transactions are logged as part of b786's AML obligations. Transaction records are retained for the period specified in Section 8 of this Policy.

7. Cookies & Tracking Technologies

7.1 The b786 platform uses cookies and similar technologies — including local storage and session identifiers — to support the functionality, security, and performance of the platform. The main categories of cookies used by b786 are as follows:

• Strictly necessary cookies: Essential for the operation of the b786 platform, including session management, authentication, and security token storage. These cannot be disabled without impairing platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and last-used payment method, so you do not need to re-enter these details on each visit.
• Analytics cookies: Used to collect aggregate, anonymised data about how players use the b786 platform — pages visited, features used, and errors encountered — to help b786 improve its services.
• Responsible gaming cookies: Used to track session duration, deposit frequency, and other behavioural signals that support b786's responsible gaming monitoring obligations.

7.2 b786 does not use third-party advertising or retargeting cookies that track your activity across other websites for commercial profiling purposes.

7.3 You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of your b786 account.

8. Data Retention

8.1 b786 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and licence obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your b786 account plus a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements under b786's licence conditions;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction;
• KYC and verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant verification process, whichever is later;
• Customer support communications: Retained for three (3) years from the date of the last interaction, unless retention is required for an ongoing dispute or investigation;
• Analytics and usage data: Retained in anonymised or aggregated form for up to two (2) years for platform improvement purposes.

8.2 Upon the expiry of applicable retention periods, b786 will securely delete or anonymise your personal data in accordance with its internal data lifecycle management procedures.

9. Data Security

9.1 b786 implements appropriate technical and organisational security measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and b786 servers;
• Encryption of sensitive data at rest, including identity documents and financial information;
• Role-based access controls ensuring that only authorised b786 personnel can access player personal data, and only to the extent necessary for their specific role;
• Regular security audits, vulnerability assessments, and penetration testing of the b786 platform;
• Incident response procedures for the detection, investigation, and notification of personal data breaches.

9.2 While b786 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your b786 account credentials. b786 strongly recommends using a strong, unique password for your b786 account and enabling any available two-factor authentication features.

10. Your Rights

10.1 As a b786 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact b786 via live chat or by emailing [email protected] from your registered email address:

10.2 b786 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case b786 will notify you of the extension and the reasons for it.

10.3 b786 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied or the request may be refused. b786 will explain its decision in writing.

11. Children & Minors

11.1 b786 uses KYC identity verification, including CNIC validation, as its primary mechanism for confirming that all registered players meet the 21+ age requirement. b786 may conduct additional age verification checks at any time.

11.2 If you are a parent or guardian and believe your child has registered a b786 account, please contact b786 support immediately at [email protected] so that the account can be investigated and closed.

12. International Data Transfers

12.1 As b786 operates under an international gaming licence, some processing of your personal data may involve transfers to, or storage in, countries outside Pakistan. Such transfers are carried out in accordance with applicable data transfer safeguards, including the use of contractual data protection clauses with all recipient parties.

12.2 Where personal data is transferred internationally, b786 ensures that the receiving party provides an equivalent level of protection to that afforded under this Policy and applicable data protection principles.

13. Policy Amendments

13.1 b786 reserves the right to update or amend this Privacy Policy at any time. The most current version of this Policy will always be available at b786.app/privacy-policy and will display the date of the most recent revision at the top of the document.

13.2 Where amendments are material — for example, where b786 introduces a new category of data processing or changes how data is shared with third parties — b786 will notify registered players via their registered email address or via an on-platform notification prior to the changes taking effect.

13.3 Your continued use of the b786 platform following notification of any amendment to this Policy constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must discontinue use of the b786 platform and may request account closure via b786 customer support.

14. Contact & Complaints

14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how b786 has handled your personal data, please contact the b786 privacy team via any of the following channels:

• Live Chat: Available 24/7 directly on the b786 platform — fastest response
• Email: [email protected] — please use your registered b786 email address when making data rights requests
• Messenger & Viber: Available via in-platform support links

14.2 b786 takes all privacy complaints seriously and will investigate and respond to all complaints in a timely and transparent manner. If you are not satisfied with b786's response to a complaint, you may escalate the matter to the relevant supervisory authority or dispute resolution body specified by b786's international gaming licence authority.